Privacy Policy

This Privacy Policy explains how confidentenglishspeaking.co.uk collects, uses, and protects your personal data. We are committed to handling your information responsibly and in line with UK data protection law.

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1. Information We Collect

We may collect the following information:

• Name and contact details (such as email address)
• Booking and payment information
• Communications you send to us
• Basic technical data such as IP address, browser type, and device information

2. How We Use Your Information

Your information is used to:

• Provide and manage one-to-one English speaking sessions
• Process bookings and payments
• Communicate with you about sessions or enquiries
• Improve the website and services
• Meet legal or administrative requirements

3. Legal Basis for Processing

We process personal data only where there is a lawful basis to do so, including: performance of a contract, legal obligation, or legitimate interest in operating the service.

4. Sharing Your Data

Your personal data is not sold or shared with third parties for marketing purposes. Data may be shared only where necessary to deliver services (such as payment providers) or where required by law.

5. Data Storage and Security

Reasonable technical and organisational measures are in place to protect your personal data. Data is stored only for as long as necessary to fulfil its purpose or meet legal requirements.

6. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data where appropriate
• Object to or restrict certain processing

Requests can be made using the contact details on this website.

7. Cookies

This website uses cookies to ensure it functions properly and to improve user experience.

• Essential cookies help the website work correctly
• Analytics cookies may be used to understand site usage

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

8. External Links

This website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page. Continued use of the website indicates acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on confidentenglishspeaking.co.uk.